Talk to a human.

Online, through our booking system (Squire): pick your shop, pick your barber — or take the first available chair — pick your service and time. It takes about a minute. You can also call any of the three shops and we'll book you in.

Yes. Use the confirmation email or text from Squire to reschedule or cancel, or sign in at getsquire.com. If you're stuck, call the shop — a human will fix it.

When there's an open chair, absolutely. But booked appointments come first, and evenings and Saturdays fill up fast — booking online is the only way to guarantee a time.

Bring a photo — honestly, it's the best tool there is. Failing that, tell your barber what bugs you about your hair right now and what you want people to notice. The consultation at the start of every cut exists exactly for this.

Before the clippers come out, your barber will ask what you're after, look at how your hair grows, and agree the plan with you — length, fade height, neckline, the lot. Nothing is a surprise.

Five minutes early is perfect. Grab a coffee, say hi to the dog if she's in, and you'll be in the chair on time.

Come as you are — clean, dry hair shows its natural behaviour best, but it's not a rule. If you want the full reset, book the Cut & Wash and we'll handle it.

Proudly. The Prince's Cut is for ages 12 and under, and several of our barbers are genuinely great with kids — first haircuts included. Book a quieter weekday slot if your kid is nervous.

Call the shop as soon as you know. We'll hold your chair when we can, but past a certain point your barber has to look after the next booking — you may be asked to rebook.

Life happens — just give us as much notice as you can, ideally 24 hours, so the chair can go to someone else. Repeated no-shows may be asked to prepay through the booking system.

Debit, credit and cash at all three shops. You can also pay and tip through the booking app when your cut is done.

Whichever is yours. Fergus is the original on St Andrew St; Downey Rd covers Guelph's south end with easy plaza parking; Victoria Rd is the big nine-chair room on the east side. Same standard in all three.

Yes — the shelves you see in the shops are stocked with the products our barbers actually use, and your barber will tell you honestly what your hair needs (and what it doesn't).

Downey Rd and Victoria Rd have step-free plaza entrances; Fergus is street-level from the sidewalk. Call ahead and we'll make sure whatever you need is ready.